Refund Policy

30-day money-back guarantee

MindFrame offers a 30-day money-back guarantee for Mindframe AI subscriptions. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. You can request a refund directly through Paddle at paddle.net or by contacting our support team at support@mindframe-ideas.lovable.app. Please include the email address used for your purchase and, if available, your order reference.

Refund eligibility

• Refund requests must be submitted within 30 days of the original order date for a change of mind.
• Refunds apply to the initial subscription period and, where applicable, the most recent renewal charge.
• We reserve the right to refuse a refund if we detect abuse, fraud, or repeated refunds on the same account.

Cancellations

You can cancel your subscription at any time. When you cancel, you will continue to have access to your paid features until the end of the current billing period. No further charges will be made after cancellation.

Processing time

Approved refunds are typically processed within 5 to 10 business days and will appear on the original payment method. Paddle handles all billing and return inquiries as the Merchant of Record for our orders.

Contact us

If you have any questions about this Refund Policy, contact us at support@mindframe-ideas.lovable.app.